Tropico 4 sale purchase confirmed but no download

I purchased Tropico 4 when it was on sale 2 days ago for $13.18. Great deal except when I download it will only get to 54% everytime and then give me the message 'cannot download at this time see xbox.com/support'. I have taken all steps to try and fix this myself and followed all support suggestion links. My cache has been cleaned, my purchase history confirms purchase and I have never had this trouble before. Please help I am very keen to play my game and will do what is necessary to make it happen.

Cheers in advance screwdriver1011 - Ray

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:
Answer

Just a suggestion,

Check your download history first and once you see the content there you will have to delete the corrupted files in your storage device and try to download again the content from your download history. Mostly likely the files is corrupted when it stopped at the first download.

Note: You'll see a yellow exclamation point beside the content if it's corrupted.

Good luck,

Cheers!

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