To young to purchase things from the marketplace.

 Every time I go to purchase something in the marketplace on my xbox (like clothing) it tells me that the avatar marketplace is unavailable, and I cleared the cache like 7 times. I decided to go on my computer and download things, but it tells me that I am too young to purchase things from the marketplace and that I should purchase things from my xbox.

Any suggestions?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

When you sign up for Xbox Live, you enter your date of birth. You cannot change it and if you wish to download all content from the marketplace you must be 18 (or 21, I'm not entirely positive. I'd say 21 to be safe), or set your date of birth to 18-21+. To do this you must get a new Xbox Live account.

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The age is 18 to download content.

You may want to check your family settings. As long as those allow you to purchase content, you can download paid content on a child account.

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Have you checked out our Age Restriction sticky: Have you checked out our Purchasing sticky: forums.xbox.com/.../36.aspx

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