Titan Fall edition redemption of Titan Fall fails; and two Xbox One in same house causes Live issues.

Two separate issues, first on is related to redemption of Titan Fall on Xbox One Titan Fall edition; after installation and update, the Xbox One started without issue:

- Added 3 account to the console:

   + Adult account with Xbox Live Gold expiration June 2015

   + Child account: son 1

   + Child account : son 2

Added Promotion Code for Titan Fall download; downloaded, installed. 

Launch Titan Fall and we get an error that says the Game is not owned; with an option to cancel or purchase.  Purchase takes us to the store and has a price of $59.99.  As previously mentioned, this is the Titan Fall edition of Xbox One, which includes the game, we applied the code included in the box.  Tried doing it a second time, but with the same issue.

Second issue, is that this is our second Xbox One in our home, the other one is in our family room.  This Xbox One has the physical copy of Titan Fall and it works fin for any of the aforementioned accounts.  However, our sons want to play against each other in separate rooms, and sometimes with their own friends.   Now that we have the second Xbox One, their profiles keep signing off on the other Xbox One. 

If son A is on Xbox One:1 and playing a game or doing watching a movie, the Kinect recognizes him and signs him in.  When son B goes to the room with Xbox One:2, he is logged on with Kinect.  At the same moment both Son A and Son B accounts are logged off on the other console.  What is the proper way to get two separate Xbox Ones setup in the same home. 

BTW, one is set as the "Home Xbox", the other is not.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

This sounds like a license issue.  The Titanfall game will be available to all members of the family on the first console it was downloaded to (Home).  The other console will require the use of the use of the disc to play the game.

Note that you can only have one console set as the Home console at a time.

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