Thundercats stuff not downloading

I'm trying to get the free Thundercats theme and gamepictures

But every time I click download to Xbox 360 I get this error message 

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 8/28/2011 1:23:45 AM
code: 3FC4AE7DFC07D2C
s: wI5GANt6yHWle1DHf5Cx9w==
id: 16d10bf5-e2d5-4c9f-9057-418832c88d39
req: e0b821cc-a6ae-44e6-9e4c-122b811d173f
What's going on? I want my Thundercats!!!
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello, this seems to be working fine for me, this may be dependent on being a Gold Member (not quite sure on that) but if you are already an XBOX Live Gold Member then please try to use another web browser like Google Chrome or Mozilla's FireFox to try to get the items on the website. Please report back and see if that works out for you.

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It was advertised as being free to everyone so it should work for Silver members like myself.

I did what you suggested and switched from Firefox to Chrome and got the same error message as before so the problem doesn't seem to be browser based.

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Hm even downloading it on a free account seems to work fine, don't really know what the issue could be on your end. Have you tried to download it on the console?

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I can't seem to find it listed while looking on the console :(  

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If you can't find it on the console, then it sounds like you're looking at the marketplace of a different region on the website. If it's not on the console, then it's not available in your account's region which is why you can't download it.

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Wow, it's been almost a year and no fix? I want this fixed too. Can't download Thundercats Theme. Please fix, Microsoft.

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Hey SuperPowerKill! We'd like to help you out with this! For help, would you please create your own thread in this forum? And in the future, please remember to check the time stamp of the original post and don't bump threads that are months old. It is likely that this issue is already resolved if the OP has not returned! Make sure to include as many details as you can when creating your own thread, the more details the better we'll be able to help you. :)

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