The Billing information won't take my postal code.

When i go to update my billing settings to purchase something, it wont accept my postal code and says it is invalid, i live in Europe and my postal code is (Mod Removed), anyone know why it wont accept it...any help would be great.

 

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Last updated October 20, 2018 Views 934 Applies to:

Hey there EyelessCoin371!

Sorry to hear about the issue! Since this thread is nearing 4 years in age, it is best to post a new thread detailing the issue you're experiencing. That way the community can provide support tailored to you!

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everytime i enter a postal code it keeps saying I need a valid Postal code any help?

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Well that postal code is for the United Kingdom, is your account set as the United Kingdom?  Do all of your account details match up?  You can check by logging in to https://billing.microsoft.com

 

Just as FYI, its not wise to post your postal code on a public forum.  I have requested that it be removed from your post for your own safety.

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Hello, what is the country selected under your account details for your account? If the country is not correct on the account then picking the zip code will not work correctly. If your country is not listed then that means that you cannot use XBOX Live in your particular country.

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