Texture Pack Trial bug

I recently bought a few of the texture packs for the Xbox 360 version of the game. After loading the game with one of the new texture packs, and playing for about 2 hours, I got a message when trying to save saying i was running the trial version of the texture pack. I clicked the purchase option and it gave me the option to re-download the full version of the pack. I tried that, didn't work, reloaded the game, didn't work. I even tried to use other texture packs and none of them worked. I don't know if this is an issue for other people, because I didn't see a related post on the forum. If this can be fixed, or if I'm doing something wrong please tell me and if not can the money be refunded into my account? I've played on my current account for about 2 years and never had a problem, with purchases. If this cant be fixed can that money be transferred back into my account ASAP, I would enjoy top have it for the spring sale if this is a unsolvable problem.

 

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Last updated July 4, 2018 Views 5 Applies to: