Temp ban on earning credits

Can anyone tell me why my account, my sons account and our console has been banned from earning credits, we've just had a pop up to say we are banned but no reason behind it. I've looked at the history and there appears to be no reason behind it. At help?
 

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Last updated July 3, 2018 Views 0 Applies to:

150,000 xp is the maximum you can earn in a 24 hour period I think.

You don't get a message if you get capped, only if you get banned.