Method 2: Disable Proxy Connections and check
If you are using a proxy connection, then try disabling proxy and then try to purchase.
Open Internet Explorer
Click the Tools button, and then click Internet Options
Click the Connections tab, and then click LAN settings
Uncheck the Use Proxy server
Click Apply and Ok to save changes.
Method 3: Check date and time
On the start screen type "Date and Time" and open it from the settings option.
Correct the date and time if it is wrong as well as the Time Zone.
Method 4: Check Region settings
Type "Region" on the Start screen and click "Settings" and hit enter.
Under the "Location" tab make sure the region selected is where you are.
Method 5: Reset store cache
Right Click the Start screen (bottom left hand corner)
Type: "WSReset.exe" and hit enter
Method 6:Check if the issue exists in clean boot Follow the steps here to troubleshoot the issue.
Note: Once troubleshooting is done please follow "Step 3 :Reset the computer to start as usual" on the article to boot the computer in normal mode.
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