System will not update 6/24/2012

So, I've rarely ever played my Xbox since I mainly play my PS3. That being said, the Xbox itself is the Gears of War themed Xbox; like new. I still have my subscription until late September.

However, the Xbox itself will not stay connected to my router. Why is it that my PC and my PS3 will stay connected--PS3 AUTOMATICALLY connects when it's turned on--and I'm having to sign out and then sign back in to just check the connection, of which I know is fine?

I am currently on my 6th try at updating this Xbox and it is pissing me off to the point that I am just going to put it  up on eBay and be done with this pos product. The PS3 updates just fine and with Playstation Plus, it updates it at a certain time.

Why is there so much difficulty updating the Xbox to having to unplug items, wait... wait... wait... and then plug them back in? Then, the status code that you give to Xbox support is listed as "tampering with the product"? I hardly ever use this system because of the fact that that built-in wifi is so crappy.


Obviously, this isn't the first time that any Xbox player has experienced this. I would just think that I wouldn't since I hardly ever play on this system. Is it because of the dust that it collects? I did have ants in it earlier this year. For some reason, the ants were going through the back of the Xbox and then going in to the back of my TV. They have since been dealt with.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

What is the status code that you get?  If it does come up saying that the console has been tampered with then there is nothing that can be done.  Your console will not be able to go back online.

If you have not tampered with your console, try connecting via ethernet cable for the duration of the update.

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For some reason it just kept disconnecting before it would finish. I knew my connection was fine so I didn't bother with the whole process of disconnecting this and that. It took about right tries before it finally finished. The only word thing is that I'm still ending up on different areas of maps on halo reach even when I joined the game in the beginning. That's probably network issues as well.

I don't know, it is just so frustrating staying online while on the xbox-not even a year old-and yet, my ps3 is fine and it's 2-years old.

Isaiah Thomas Valadez | @isaiahTV

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After re-reading your original post I'm figuring that perhaps the ants did damage to the wiring in the console which is preventing you from using it to its full capabilities.  I would recommend giving support a call to set up a repair.

myservice.xbox.com/.../ConsoleManager.aspx

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