Surface RT Won't Play Music

Just got my new surface RT after the old one croaked. All of my music is there - I can download new songs that show up on other devices - but I can't play anything from the surface. I click the play button and nothing happens. What gives?


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hey there mbrown,

Sorry to hear you're having issues with your music on your Surface.

I would recommend trying some of the troubleshooting steps in this article on Surface Audio Troubleshooting

Please let us know how those work for you. 

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