Ask a new question

Support is useless - how do you connect on NBA 2K20

Support hasn't helped at all. When trying to play online and using the "Connect" button, it says something about not qualifying for a My Player account. How do you resolve this? I'm logged into an Xbox account.

Hello Roomy,

We thank you for bringing this inquiry to our forums community, and understand that this concerns to connect within NBA 2K20 on your Xbox One console.

The error being received may involve verifying the account that is created with your MyPlayer, as explained through the official MyPLAYER Account Verification support article provided by the 2K developer team.

Try this out, and then let us know the results.


Best wishes!

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Didn't work. It says Sorry, we did not recognize your account in our system. What next?

11 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have an adult account on Xbox and NBA2K20. I get a message telling me either I do not meet the requirements for a MYPLAYER Account or the account has not been created. If I search support about how to create a MYPLAYER Account all I get are articles about verifying a MYPLAYER Account. Support sends me troubleshooting advice about permissions and content restrictions but ignore that I have stated that I see no instructions telling me how to create a MYPLAYER Account. If they can't make it work I want my money back.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Have you tried making a fresh account to see if it works at all
Xbox Ambassador
16 Years Xbox Live

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Are you in a region that let you to make one 
Xbox Ambassador
16 Years Xbox Live

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Kawhilenoard,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!


Thanks again
Happy Gaming!
Chris ᕦ(ò_óˇ)ᕤ

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 30, 2024 Views 7,615 Applies to: