Suddenly getting "regional" errors

So here's the situation.  My account is registered as a US account and my XBox location setting says US.  I recently moved to Germany, and did not change either setting (so they still match).  For the first month I was able to download DLC and the Free Games with Gold, but this month it starting saying "not available in your region."  The download (Rainbow Six: Vegas free with Gold) is listed as being good in both the US and Germany, and since the XBox warns that changing locale settings may modify the wireless network settings, I didn't want to do that unless I'm absolutely sure it would fix the problem.

 

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Last updated July 4, 2018 Views 0 Applies to:

Nope it wont fix the problem your locale of your console has nothing to do with region locks

your account region and actual physical location has to be the same to avoid issues with downloading content

you must migrate your account to Germany in order to get the content

however if its is only a temporary visit dont bother as you would lose access to region locked content from the us and lose german access when you move back

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Thanks for the tip.  The address I'm using with my account is a military PO box, set to AE (Armed Forces - Europe), but is still considered a US address.  Does Microsoft have any way of recognizing that as valid with me using a German connection?

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that's not the issue

ae addresses are recognized but international laws still pertain to you

as long as you using a german connecton their laws apply to you as you are physically in their region

 only by having a US connection will that even work

 

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its your GEOIP that they are looking for which would be german which is causing the region violation

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If you're in the military most bases are recognized as having a US IP address.  Are you living off base?  You could try bringing the console to base and seeing if that fixes the problem without migrating regions.

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Ohhhh.  So the problem isn't that my account location and physical location don't match, it's just that my physical location doesn't allow the download.  Got it.  I'll try that on-base trick if I can.

I am still a little confused how I was able to get Dead Rising 2 on the German connection, but hey, I certainly won't complain about it!  Thanks for all the help.

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Deadrising doesnt have a region lock

not all games have regionlocks

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You still need to connect your xbox to a us ip at your base to download it queuing it with a us ip wont work and you will only end in file corruption when you download with a german ip

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