Stubbs The Zombie download not playing

I've just bought it, yet can't play it due to an error. Whenever trying to play it, an error message pops up and says "The game could not be started. Please redownload or go to xbox.com/support." Redownloading 3 times in a row, the 3rd time keeping it at the download screen for the entirety, has not worked. Support, also, was about as helpful as throwing eggs at the TV.

 

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Last updated July 4, 2018 Views 1 Applies to:

Tried Clearing system Cache?

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Nope, didn't work.

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Can you let us know everything you tried with support, so we don't accidentally recommend the same things again? When was the game originally purchased? Has it ever worked on your console? Have any backwards compatible games worked on your console previously?

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Support told me to try and redownload, and that's about it.

I've just purchased the game yesterday from the deal-of-the-week, and no, it's never worked because I've never played it on this specific console.

Yes, backwards compatible games have worked in the past, but I haven't tried them with my new HDD. I'll check that out right now.

EDIT: Nope, A disc-based copy of Jet Set Radio Future didn't work. I'll try and download the latest compatibility update and see if that helps.

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Compatibility update didn't work either.

 

Now for the last resort: Downloading it onto an older HDD.

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Where did you purchase the HDD from? Was it purchased online? Unfortunately there are many counterfeit HDDs out there that look surprisingly close to the real thing. An official Microsoft HDD is required to play those games. Let us know how things turn out with the older HDD.

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i have the new xbox 360 and i bought stubbs the zombie on xbox live marketplay but when i went to play it a error poped up say it can't be started... i have all the updates and everything and i redownloaded it but that didn't work so what should i do?

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FoldingClient, do you have an HDD in your console currently? If so, what kind, and where/when was it purchased? Also, have you been able to play any other Xbox Original games on your console?

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No i haven't tried playing any other xbox original games and i have a 720p HDMI cable currently, I purchased it though xbox live on xbox live marketplace on the 7-15-2011.

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For issues playing your Original games on your 360 console, check here: forums.xbox.com/.../25.aspx

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