Streaming Xbox One to Windows 10 laptop stopped working

Hey all, hoping to get some help on this issue.  Early last week I got to try out the xbox one streaming and it was awesome!  However a few days later I tried to do it again but it for some reason, won't connect to my xbox.  Here is my setup currently:

Xbox One using wireless networking (2.4 Ghz)

Windows 10 laptop on wireless (2.4 Ghz)

Verizon Fios Quantum Wireless router

At first I checked the network settings on the xbox one and noticed that NAT was set to Strict (mind you, it was working with that).  So I went into my router and made the change to get the NAT settings to Open. Still didn't work. I ran updates on my Windows 10 laptop, I signed out and signed back into the Xbox app on the laptop, nothing works.  And the weirdest thing? Through the xbox app on my laptop, I can turn on my xbox, I can watch it turn it on no problem.  But after that, it says that it can't find the device.

Any ideas?  Much appreciated in advanced!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Ceej989,

 Try power cycling your console by holding the power button for 10 seconds or until it turns off. Boot it back up, then go to the Xbox App, click Add a Device (even though it is already listed), re-add the Xbox One, then try connecting again.

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