Still receiving mails for sold xbox

I sold my XBox One about a month ago and today I received mails for three game purchases.

Nothing shows up in my transactions but I precautionary removed my credit card information and changed my account password.

I removed my Gamertag from the xbox before selling it. Why do I still receive this emails?

Thanks in advance


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Please call xbox support. let them know that your Xbox console has been sold, and you have removed account from it & as well as the credit card. Ask support to start unauthorized access investigation. Keep in mind that support will ask for your old console ID or serial number.

I would also recommend to contact your bank, and ask them to block any transaction requests from xbox live system.

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