Status code: 807B01F4 (Can't do much of anything in the marketplace)

I've been getting this message...

"Can't retrieve information from Xbox LIVE.

Status code: 807B01F4'

 

...whenever I try and view a game or anything in the Game Marketplace.

I looked up the code, and apparantly it happened a lot back in 2009, and the way to fix it was to upgrade your account to an adult one.

Well, my account is an adult one; the option to promote it from a child account is not there when I search, so I assume this is true.
That, and it's 2011. I've been told the code mostly means a problem on the Xbox LIVE side of things and not on my side, but I don't exactly see waves of people here complaining about this issue.

And I've been told I could just make a new account and that might solve the issues, but I just bought 2000 points on this one and would really like to be able to spend them. Please and thank you.

 

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Last updated July 4, 2018 Views 142 Applies to:

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OK, we have a few threads going on this error code, so I want to make one big one and get everyone in one place. Please check it out, READ THE ENTIRE POST, and make a short, simple post there. Thanks! forums.xbox.com/.../83205.aspx

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Yes work around is to activate from xbox.com... sorry if you're not over 18 @:-s

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i really eed help. plzzzz. i need an answer

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but u have to be over 18 to do that :-/

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i found a way around it, you have download on xbox.com and not on the xbox console. It worked me and i am waiting for it to finish :)

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I'm the same as well all i want to do is download the fifa 12 demo and i can't :@

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Same here went to get FIFA and get this error for the first time and it won't let me download any other demos

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Exact same problem, came to download FIFA 12 demo, and got the below error for the first time ever:

"Can't retrieve information from Xbox LIVE.

Status code: 807B01F4'

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I am having the same problem as GiFaenMedDetDer, i have been waiting months for the Fifa 12 demo, i don't pay for Xbox live to not be aloud to download things....

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Im having the same problem!!!!! >=( but i want to download the Ace Combat Demo though =)

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