status code: 80190821

Hi there, been trying for a while now to buy xbox live gold with a visa card. I am able to put in the details of the card and then go on to where is says "confirm purchase". Once i click it after a few seconds i see "status code 80190821 ".  Why is this happening? 

Thanks

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

if it is a pre-paid card you have to wait for the card that comes in the mail... the temporary card will not work!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have you checked out our Purchasing sticky: forums.xbox.com/.../36.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

everytime i go and try to buy my xbox live online is gives me this

status code: 0x80190821

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there King! If you haven't already, please go ahead and make a new thread detailing your issue and any steps you've taken so far to fix it. That is how these forums work best as it lets us tailor our support to you specifically. ^_^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.