Status Code: 80169D94

My only problem seems to be that I can't purchase Microsoft Points. I researched this code and it seems to have something to do with my account being locked due to suspicious activity or fraud. I made sure that all the billing information is correct and I don't have any outstanding balances with billing so I'm confused as to why I have gotten this code. Especially because my account has not been activity lately because I have been on vacation for two weeks. However, I was able to redeem two codes for 100 points for signing up for Bing Rewards and downloaded some small dlc for Dirt 3. Hopefully there's a solution but all the digging I've done so far has yet to produce one.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

The only solution I've ever heard is updating all of your information and then calling support to have them unlock your account.

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