Status Code: 80169D94 - Can't purchase anything

Ok, this problem has been plaguing my account for a good week. Probably because I changed the credit card info in the account, despite living at the same address, but anyways.

I cannot buy any points. It gives me this status code, and taunts me, every time.

I tried reentering the credit card, I waited as the message asked me to, my patience is nearing it's limit.

Anyone have advice with this? What topics I found on this from google were 2-3 years old and inconclusive.

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

That code means your account is locked from making purchases. Go to https://billing.microsoft.com and update all your information. Then you'll need to call support and talk to billing and work with them to unlock it.

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