Status code 80070057

This issue can be resolved by redeeming your Prepaid code on a desktop browser at xbox.com after signing into your account select the redeem code link and enter in the 25 character code, to work arount the erro on the console.

 

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Last updated July 4, 2018 Views 24 Applies to:

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This is an ongoing issuethat xbox is working out.  please try to redeem the code on xbox.com or try again later

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Always a foolproof way of troubleshooting code issues

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well im trying to accept the free month that xbox live gave me  but it wont let me accept it this error code pops up tany help people

 

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Same thing is happening to me that happened to squirrelnuts420

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SAME HERE!

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samme here squirrelnuts420

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Same!!!

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same, WHY WONT IT LET ME GET IT??!?!!?!!?!?!?!

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Hey everyone! I understand you are having some troubles redeeming a prepaid code, is that correct? Have you tried redeeming on both the console and Xbox.com? Also, can you please visit https://billing.microsoft.com and make sure all your account information is current and correct (name, address, region, etc).

If you continue having issues redeeming codes to your account, I would suggest contacting phone support in your region (support.xbox.com/contact-us) for further help with your billing account. Let me know if that helps, thanks!

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same as all others above... D:

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