Spiderman friend or foe game will not load

My xbox is brand new (1 week old). I downloaded the newest system update. The game disc is in brand new condition ( no scratches or smudges). When I attempt to start the game through the dashboard, the screen goes black and the system stops responding. I have to hard reset the system. I tried the game three times and received the same results each time.

 

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Last updated July 4, 2018 Views 29 Applies to:

Are you having this same issue with any other game? Also, have you had a chance to try this disc on another console, such as a friend's?

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I tried  Kings Speech dvd also and the system gave an error message ( storage device missing the console must be reset). I tried the game on my old arcade xbox with a 20 gig hard drive and it worked fine. My new system is a 4gig xbox.

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I take it that your Xbox 360 S does not have the 250 GB HDD, then? If it does, please try again with the HDD removed, to see if that makes any difference.

If that does not work, or if you do not have an HDD, please take a few minutes to try these steps below, which will remove and re-apply the most recent update:

Delete system update
System Settings > Memory > Left Bumper, Right Bumper, X, Left Bumper, Right Bumper, X > Yes

Reinstall Update
When the console restarts, if it is connected to LIVE, it should automatically update.

If you have any issue updating this way, or if you do not have an internet connection, you can update via a USB device or burned CD/DVD.

Instructions and downloadable files for this process can be found here.

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did that work?

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I'm having this same issue as of tonight, 7/25/11. Tried a number of things:

-Tried to play game both from disc AND loaded on HD (250gig S)

-Deleted and reinstalled game on HD 3 separate times

-Tried to load on both my main (live/gold) profile AND an offline profile

-Uninstalled and Reinstalled most recent Live update (using Mister Fitzers guide above)

-Attempted to play from the dashboard, the guide menu, and the games menu

Each time the effect was the same, after hitting "play game" from the dashboard, guide menu, or games menu, the screen would turn black and the console/controller would go completely unresponsive, necessitating a hard shutdown. Only thing I haven't tried is removing the HD since I'm not wildly confident about where that is let alone how to do it without messing my console up.

Any suggestions?

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Hey mate, this page will show you how to safely remove and re-attach your HDD. Please let me know if that resolves the issue.

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Thank you for the info. I tried but it didn't fix the load issue. I did however try a tip found in a similar thread within this same forum, which involved pressing the guide button immediately after hitting "play game" from the dashboard. It still took a good two-three minutes of a frozen black screen (with a half loaded guide box) but it eventually would load up. Not a perfect fix but it will at least make the game loadable. Thanks again!

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