Special upgrade offer problems

Ok, on numerous occasions I have seen the special offers for upgrading to gold membership, and every time I try to use the offer I get an error message of some kind and it wont let me upgrade. Whats the deal here?

 

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Last updated July 4, 2018 Views 3 Applies to:

What does the error message say? Do you also get an error code?

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Idr what the error message said or what the code was, I was just putting this up here because both me and my lil bro have had this problem and its annoying because we don't get to use the special offers.

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Read this thread and follow the suggestions (after the clearing cache information) forums.xbox.com/.../32.aspx

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Thanks

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