Sort it out Microsoft!!! 03-57-00

My xbox was working perfectly fine up until an "UPDATE" now i keep getting unrecognised disc with status code 03-57-00

I paid full price for MW3, MW2 and fifa12 and they will not load

.......PLEASE dont send me to http://support.microsoft.com/kb/2571959 solution 6 is a joke as its yours updates that screwed with my system

Sort this out Microsoft or you will lose many paying customers to Sony

 

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Last updated July 4, 2018 Views 50 Applies to:

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If you have the game disc.  First try clearing the system cache, if this doesn't work...  Try to remove the hard drive and try to play.  If the game works reattach the drive and call support to have the drive replaced.

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already tried those and still dont work

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I think that the laser that reads the disk might be dirty or the disk drive might be faulty you might have to get it repaired but i would call xbox customer support so they can go through different steps to try and get this problem solved

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Please perform the following steps to troubleshoot your issue.

http://support.microsoft.com/kb/2571959

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You'll need to get your console repaired, you can do this one of two ways. You can visit http://myservice.xbox.com or contact phone support for your region. If your console is under warranty the repair is free of charge. If it's not it's a $99 repair fee. They give you a prepaid label, you find a box, ship it to them and within 7-14 days you'll have your XBOX 360 back.

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Greetings, Mugsymo! It sounds like you will need to submit your console for a repair as others have noted. However, I do want to point out that the cost of the out-of-warranty repair differs based on where you are located and how you choose to submit the repair. For full details, check this page: support.xbox.com/.../warranty-faq
 

Hope this helps! Let us know if you have any further questions. :)

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Read my chat log with Microsoft posted here: forums.xbox.com/.../935862.aspx. As you will see, not only does our conversation PROVE it is an update problem, Microsoft has a fix that they are trying to hold back from you. I think the update is necessary for anti piracy but it is creating serious problems with some machines. Obviously, Microsoft has decided they would rather let their fans pay for their piracy problem if that means they can avoid any further expense. Own up to the problem and offer the repair for free, Microsoft!!!

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Hello there Cascina! I've read over your chat log and I'm sorry for the frustration you're having here. As the chat agent previously stated, we wouldn't not be able to offer any other repair options here on the Forums than the paid repair they specified. If you would like more information about the repair, I would suggest contacting them via phone support to see if they can provide any more information. Thank you for your post!

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yea ive got the same problem

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Hi BadDon Tommy, we would like it if you started your own topic, explaining your situation fully and independantly of an older, yet similar, topic.

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