Yep, having the same problem Error Code 013408 then 002408. I know it is not my problem so I am not going to jump through hoops to try and fix it. I also am not going to reload the games app because that would definitely erase this month's progress. So will wait until someone at MS. I am thinking Windows 8 is not something that I would suggest to my friends, that is, if I want to keep my friends.