I think this started after update to 8.1.. I have an HP Pavilion 23 all in one. Touch screen had for few months. I click on app. for xbox Ms Solitaire or Mahjong. It will try to sign me in then it will not load and go back to app page. I have did updates and everything that I could find to fix this. I have talked with xbox people and MS people. Checked all of the fixes. I think it has to do with the update. Because I can't start another program that I was running on explorer. I have to use chrome to run that.