Smartglass and xbox 360 bwill not work with Motorola NVG510

All my devices are connected to the NVG510 gateway wirelessly.

I have confirmed IP addresses and subnets. Live account is the same in both devices, and I have tried connecting to the xbox 360 with Smartglass from several different devices: iPhone 4S (ios 7.0.4),  Samsung Focus S (Windows 7.8), Android 4.1 and a Surface Device running windows 8.1. None of the devices connect to the console, and the error message is the same across all devices: "Can't find your console". 

I have also confirmed that I am using the correct Smartglass for xbox app, i.e. the one for xbox 360.

Help is appreciated.

Thank you.

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

You are not alone, see my thread about this here:

forums.xbox.com/.../4399279.aspx

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