Slow Download Speeds for Xbox Live

Ok, so I have had connection problems with my current setup before, and now I am having a hard time downloading stuff. I have to babysit the xbox as it is downloading a 500mb expansion pack because it disconnects about every 30 minutes and it has been taking about two hours so far. It just went from 66% complete to 53% complete. I tested my internet speed and as far as I can tell that is not the problem (http://www.speedtest.net/result/3046584904.png). This is a wired connection to the xbox. The modem was just swapped out by the cable company, and the Airport extreme that acts as a router is new too. The airport runs to a Netgear router that splits the signal to each device around the tv, one of those is the xbox. I can't imagine that anything else could be draining the bandwidth, as nobody else in the house is downloading anything. Hopefully you guys can help.

 

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Last updated July 4, 2018 Views 12 Applies to:

Well two things first doing two routers on the same connection can cause nat issues

because you are spliting the signal so many times

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forums.xbox.com/.../155724.aspx

please follow this guide for troubleshooting

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Thanks for the advice, ngocphi! I read the article you linked and after running a connection test, there were no (!) icons and everything connected fine. The aforementioned issues I had with the xbox were regarding my NAT type being moderate, but this shouldnt be connected as I have resolved that issue. If it helps, I am downloading that free Halo add-on that they offer for gold members.

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G'day Chips!

Thanks for trying all the suggested steps so far, that's a huge help.

Next let's check out a different guide, for slow connection/frequent disconnection troubleshooting. After the speed test, it has a wealth of other solutions to try. Would you kindly go through that and let us know if it's of any help?

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