Sleeping dogs

O cant download the game in the games with gold, how can i download the game
 

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Last updated July 4, 2018 Views 0 Applies to:

You'll need to give us more information. What's happening to keep you from downloading the game?

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I been tring to download this game since it came up on free games with gold my internet is fine my router is fine  it goes to pending then just sits there at 0% complete .  it HAS to be on the XBOX end

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Hi Guys,

I hope someone can help...

So the free with gold game is Sleeping Dogs.  I am using a European Xbox purchased in the UK that I have brought to Canada.  The region has been changed to Canada approximately 8 months ago or so.

When I try and download the game it says that the disc region is not available in your area.  I have tried to download via the pc and I get the same message.

I have been able to download and play it if i log into a friends Canadian xbox.  This then allows me to download it to my European Xbox, but once complete and I press "play now" I get the error message: The discs region code is incorrect.

Any solutions? Thanks!  (I have been able to download ALL previous free with gold games)

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Spungie420,

I have reported your post as an abusive comment.  You need to learn correct etiquette and social interaction skills when dealing with other people.  Especially ones that volunteer their time to try and troubleshoot their fellow gamer's support issues.

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Hello PrepDrop563308,

I am sorry to hear that you are having trouble downloading the free games with gold game "Sleeping Dogs".  I would like you to try to search for the game using the following information:  support.xbox.com/.../manage-game-library  Once you find the game, it should allow you to download it.  If your download is taking a long time, it could be due to many users downloading the game at once.  I hope this information helps you.  Have a great day!    

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ok but who can help me? thanks

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Thanks but it doesnt allow me to download it.  it says not available in your region

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Hello Karimel Romeo,

I've read what you're experiencing as well with the Sleeping Dogs game.  (For the future, it is helpful to post to a new thread, so that other Ambassadors and any Xbox Live Support Agents can find your question easier.)  From what I've read up on this situation, it sounds like your console or Xbox Live account still somehow thinks it is in the UK.  You mentioned that you changed your region about eight months ago.  Why not have a go at trying to change your region again?  Please follow the steps I am providing a link to here:  support.xbox.com/.../change-region

Once you give that a try, if you are still unsuccessful at being able to play that game, I'd recommend you try and contact Microsoft Support via chat, or request a call back from them.  The links to be able to do that are here:  support.xbox.com/.../contact-us

Good luck and happy gaming!

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Thanks for your help.  I tried changing it again, but it said change failed.  I have contated Msoft. If they have a solution i will post it here..thx for trying

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You're welcome.  I hope you get to finally play it through.  It's a great game!

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