Any update on when you're going to fix our consoles?
This is beyond a joke now. I bought the console 3 months ago and this problem still hasn't been fixed, hell I don't even know if a proper fix is possible. After seeing all the reviews on the graphics of games on the PS4 vs XBOX One this has really annoyed me. The only reason I can think that I should have bought the XBOX One over the PS4 was for the multimedia functionality, but the main feature is completely broken in the UK, and the majority of Europe afaik.
Don't get me wrong I love the fact that I can check the score of the football so quickly and easily while waiting for games to start on FIFA or CoD, but this is completely ruined by the terrible picture quality I am getting as a result of the failed UK TV integration. I am no techy and I don't claim to be, but it is clearly a huge problem and needs fixing.
At the moment I am using a 'temporary fix' by tricking the XBOX to operate in 50hz but this a major inconvenience if I have to do this every time I switch from a game to TV. If the console is in 60hz mode then the TV especially live sports (which is mostly what I watch) is extremely blurry and genuinely hurts my eyes that I can't watch it. But if it's in 50hz mode then there is a noticeable drop in performance of my games. This is extremely noticeable in Tomb Raider for example where the audio in cutscenes becomes really crackly.
All I want is someone to acknowledge there is a problem, tell me if its fixable and also inform me what kind of time frame we're looking at. As right now this is ruining my experience with my XBOX and I'm really thinking about taking a loss and trading it in for a PS4, as the 'media hub xbox one' just isn't working for me.