signed out?

My wife and I have been playing games together for a while. Recently however whenever we startup any game or app her Xbox profile gets signed out for no reason with mine still signed in. Its not getting kicked offline its signed out all together. Is there some setting issue or perhaps just a bug? It happens whenever we change from one thing to another even returning to the dashboard results in her being signed out with me being unaffected. She's not banned or anything of that nature... Any thoughts?
 

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Last updated July 4, 2018 Views 2 Applies to:

It only happens on her profile also I might add... Even whenever she is playing alone. So its not my profile causing it...

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Delete the profile from the Xbox , clear your cache and re-download it.

support.xbox.com/.../profile-move-delete

support.xbox.com/.../clear-system-cache

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