seemingly unsolvable problem with console update

hi. I can't install the newest console update by any method. As soon as the system says it is "updating" and the progress bar is at about 70% there is a noise (if installing from the disc), my controller and power button on the system blink, and then the progress bar will eventually freeze, at about 90%. I've tried clearing the system cache, and taking the harddrive out, I recieve no error message, and I've tried installing by all possible methods.

 

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Last updated July 4, 2018 Views 1 Applies to:

When I updated it went to about 90% for a long time and seemingly paused but it just took a very long time to move on. Try leaving it run for a while while you do something else.

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I just tried to load from disc once again (for like 2 hours) and then it said that my disc is unreadable, error status code 3151-335A-1800-2203-C000-0001. Is this the same as the xxxx-3151-xxxx-xxxx-xxxx-xxxx code or the xxxx-xxxx-xxxx-xxxx-C000-0001 code mentioned on support.xbox.com/.../system-update-help ?

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I'm thinking it's the latter: C000-0001. I would agree with the support page that contacting phone support (support.xbox.com/contact-us) is your best bet.

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