Screen Freeze and lost connection

I installed my Xbox One in November and the screen freeze only happened when I changed stations.  At first a minor irritation since it was only 10 to 12 seconds.  As of two days ago the wait is over 6 minutes of screen freeze and digital distortion.  Yesterday no picture or sound.  I did basic troubleshooting, holding down the button on the Xbox One for one minute, unplugged the HDMI cable that came with my Xbox One and hooked everything up again.  Did not fix the problem.  Then, went back to original settings and reset everything.  Still cannot get TV through my Xbox One.  Routed TV from the cable box and TV is fine.  Today tried to set up the Xbox One again - TV does not turn on when I turn on the Xbox One.  When I turn it on with the cable remote, it says there is no connection.  I've tried several HDMI cables with the same dismal result.  What now?  This is NOT fun.


Question Info

Last updated July 4, 2018 Views 4 Applies to: