Scratches...

Ok,, so my xBox360 has basically scratched 2 of my games.. Enslaved and Call of Duty, Modern Warfare 3. (They're both original.)
My other games work just fine, but one time, while I was playing COD, my xbox started to make weird noises and then the game crashed.
And now there's a circle like scratch on de disc...
Same happened with Enslaved.. Can't play both of the games anymore, but my other games work just fine?
Just worried that something might happen to my other games...
Could I get some sort of refund for the games,  or something like that ?

Help please!

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Seems you either moved your console. or your cd drive is having issues and you need a repair.

Good luck

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The most common cause for this is movement of the console while the disc is spinning. To avoid this happening in future, turn off the console before moving your console.

In terms of the damaged discs, some games retailers provide a disc repair service for a small repair, which basically involves cutting a fine layer off the disc using specialised equipment. This should never be attempted at home. This may or may not work depending on the depth of the scratch, and the only way to gauge the success of the repair is to pay for the repair when you get home.

Most places won't give a refund if the disc was not damaged on purpose.

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While I agree with SyntheticMortal's assertion that the most common cause of disc scratching while in a console is physically moving, bumping, or shaking the console while it is in operation, I do hesitate to recommend a disc repair service. Many game publishers offer a disc exchange service, so I would encourage you to check out the website of each publisher for the games that are scratched and see if they have such a program.

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Could someone give me a link? I've already Googled it all, but still can't find it on the site of IW or Activision... :/

Thanks again! (:

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Hey Jvdtje! You'll have to contact Activision phone support for information on disc replacement, I believe this link should provide you the phone number for your region!

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