We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
"The fix for most people has been somewhat simple. 1. Sign out of your live account (if you are s"igned in via your xbox at the time.) 2. Log onto your XBOX acccount, go to your billing information, remove all forms of payment you have listed. 3. Re-enter
your primary form of payment. Insure that the site returns you to the main account screen. If it does not, then you may get an error stating there is an authentication issue with your form of payment. If so, review your information and then retry submitting
it again. 4. Sign back into XBOX Live. Everything should work now. In the event this fails, then...well, you must do the most dreaded of all things. Call XBOX Live billing support."