RockBand DLC downloading issue

I purchased a song off of the RockBand Music Store app and when I purchased the song the download began and then an error message popped up and said that the dlc could not be downloaded. I bought this dlc about a week or two ago and I tried using xbox support chat and they were unable to resolve my issue. I was hoping I could get some help on here or at least get my 80 Microsoft Points back although I am pretty sure that won't happen. I have been through numerous steps to get this issue resolved such as clearing my cache and deleting incomplete downloads as well as deleting and recovering my account. Any help would be appreciated!

 

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Last updated July 4, 2018 Views 6 Applies to:

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go to the settings and then go to memory, and look fro rockband and find that song check for an error sign beside if there is or isnt delete and clear your cache(go to settings, memory, clear cache) and then redownload the song, that should help it, if support cant help you i would say just to not worry about it(sorry) but could thing it was only 1 dollar

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I have checked for it a few times and I have not found it. I really don't care since it was only 80 mp but I still would like to get my moneys worth. I have cleared my cache about 8 times when I was using xbox support chat and still no luck.

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Hi Exx0, I play Rock Band all the time and I have came across the issue before while trying to download the songs via the Rock Band store, normally to resolve the issue I would go into recent downloads in your Xbox Account manager and download the song again.

If it continues to give you an error there should be an error code. If you get one post it here and it will make it easy to understand where the issue is.

~ XeWoN

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Hey, sorry I have not replied sooner but I have had some things to do but anyways I have tried this as well and when I tried it I opened the notification and it just tells me where I can find my dlc and stuff like that.

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Was it a freezepop song by any chance?

When the going gets tough find something easier to do.

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yes

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Less talk more rokk? There is a problem with the actual download at Microsofts end with that song, I contacted support by phone regarding this, when I get home I will post the link for the thread here on the forum. For now I suggest contacting support, after some checks I was refunded the points. The freezepop song pack is fine it's just that single song.

When the going gets tough find something easier to do.

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Sounds good.

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forums.xbox.com/.../299796.aspx

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That's the link to the thread Exx0 LeGIT. Hopefully you will get things resolved quickly and to your satisfaction.

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Could you post the number for me please?

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