Resident Evil Afterlife 3D help

Hey, so I searched Resident Evil in marketplace hoping to find a theme. I found a theme for one of the movies but when I download it I get an error. The link to the theme i am trying to download is http://marketplace.xbox.com/en-GB/Product/Resident-Evil-Afterlife-3D/66acd000-77fe-1000-9115-d802585708d6?cid=search 

The error I get is -

date: 21/09/2011 01:24:34
code: 3A6C67E72A3EC3C
s: wI5GANt6yHWle1DHf5Cx9w==
id: 58d1b59e-7503-442a-b3bf-988f25e967c2
req: 7519b8b9-e768-421a-bb6d-0c34802ffff5
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Can you try purchasing this theme on your console? Do you get an error message/code here?

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I can't connect to Xbox Live on my xbox at the moment as I don't have internet at home (I am posting this from a friends computer). I was hoping that I would be able to set it to download straight away when I do get internet back.

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The only reason I ask is the error messages/codes from the console are much more helpful to us than the .com ones. My recommendation for now is to get your connection back, try again then from the console, and post back here if you have issues then. Thanks!

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Hey there, sorry for the late reply I just got my internet connection back. I can't find this content on the console marketplace anywhere. Would this be because it is a movie and not a game?

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If you are not seeing content on the console, my assumption is that it isn't available in your region. When you are looking at content on Xbox.com, is it set to the correct region? In the very bottom-left of the webpage you should see a country there. Is it the country you live in and the same region as your account?

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Ah, and so it wasn't. It's the UK site and not the Australian site. Wish I could get it. Thanks for your help Mister Gwyther.

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