Requirement to enter billing information

Hi, I'm an xbox ambassador and was asked the following question. Why when someone trys to redeem a 3 month xbox live card would it ask for billing info?

 

If someone from MS could respond I'd appreciate it.

 

Thanks

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I know I'm not from MS, but it's used for verification in case the user has to call support with any problems.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.