Removing games from my profile when achievements have been earned

I want to remove three games from my profile where they have earned achievements. 

The games in question are FIFA 08, FIFA 11 and FIFA 12.

I want these games removed because it is no longer possible to earn online achievements due to closed servers. I do not see this as fair as I had no way of knowing EA would close their servers. I do not have a problem with having incomplete games on my account where there is still the possibility to earn the achievements.

I know that users do not have the ability to do this themselves and was wondering if Microsoft could do this in circumstances such as this. Please understand that I am not asking this to remove games to boost my overall completion percentage but just because I do not feel it is fair to have these games on my system with no possible way of completing them.

Any assistance would be greatly appreciated.

 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi, I'm afraid what you ask is not possible. As I'm sure you know already once you have a single achievement on a game it will be there for the life of the account.

-

As for game servers being closed down I am fairly sure that if you read the small print on the game packaging there will be something along the lines of "online features can be discontinued at any time" they do usually give notice that servers for certain games will be shut down by a set date on the games official website.

-

Sorry but you're stuck with the limited achievements.

When the going gets tough find something easier to do.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Once you earn an Achievement, that game is on your profile forever

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

FIFA 11 and 12 servers closed already?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

January 11, 2013 - Online Services Shutdown

• FIFA Soccer 11 for PC, PS3, Wii & Xbox 360

• FIFA Soccer 11 Ultimate Team for PS3 & Xbox 360

• Madden NFL 11 for PS3, Wii & Xbox 360

• Madden NFL 11 Ultimate Team for PS3 & Xbox 360

• NBA JAM for PS3 & Xbox 360

• NBA LIVE 10 for PS3 & Xbox 360

• NCAA Football 11 for PS3 & Xbox 360

• NHL 11 for PS3 & Xbox 360

• NHL 11 Ultimate Team for PS3 & Xbox 360

-

I don't see Fifa 12 in there though !!

When the going gets tough find something easier to do.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.