Removed old CC and it charged my new CC an xbox live gold that I don't want

So a few days ago I received a message on my xbox 360 that my old CC was no longer usable and to enter a new card.  I entered the new card and it renewed my xbox live  gold which I did not want.  How to I go about getting a refund for the xbox live gold that I don't use or want?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

You can visit this page and follow the prompts. On the second page you will be shown if auto renewal is currently on or off. If it's already "Off", then you're all set. If it's "On", just click the "Off" option, read the information that pops up, and press "Save Changes" until you receive the confirmation for successfully turning it off.

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