Remove credit card from xbox live

Can't remove my credit card information from xbox live.  I have an active gold subscription but auto renewal has been turned off, so I don't see why there's any reason for my card information to be stored on their system.  Help appreciated, thanks.

 

Question Info


Last updated July 4, 2018 Views 22 Applies to:

It's the way they have the system set up. I'm not sure why, but as long as your card is attached to an active gold subscription you can't remove it. You have to wait until the account reverts to silver.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.