REGION problem..

Hi there, I got a problem with a purchase in the xbox live.

So I just bought the pack rezurrection (Cod black ops), and when i played it, my xbox says that theres a region problem..

So i checked everywhere and find the answer.. I bought the english pack (and i'm french). Why could i do ?

don't say me that i've to repay it ?! Juste because i wanted another language ? They didn't warn us about that !

Is there a way to find my 1200pts back ?

thx for ur answer and sorry for my crappy English.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Greetings, Owned Pk 6491. I wanted to check in here and see if you were able to get this issue sorted. If you still need assistance, definitely let us know and we'll be happy to point you in the right direction. Thanks!

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support.xbox.com/.../contact-us

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Hi, your best option would be to contact customer support using the link above and explain the situation, they may be able to help you.

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The phone number if you wish to call directly is 0800 91 52 74

Gaming, something all gamers do, no matter which system they use.

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