region error ... maybe

Hi,

I am currently on holiday in another country and cannot purchase / claim "Gears of War 3" via the xbox.com website. I had the same issue with "Just Cause 2", but "Thief" worked fine. Is anyone able to help?

Account region: UK
Physical region: France
Internet Service Provider (ISP): Orange
Content you are trying to download: Just Cause 2 and Gears of War 3

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

The games are region locked. So in order to download them your account region has to match your physical location. Until you're back in the UK, it will not work.

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only some of them are region locked then, I was able to purchase "Thief" without any issues.

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Right. Not all games are region locked. So you'll be able to download some, but not all.

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