Redeeming codes using coin star

I redeemed a code for my account online and it said download complete but when I go to my xbox it is not there. I checked my recent download history and it is not there. I went back to try and redeem the code again and it said that the code has already been redeemed. How do I fix this?
 

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Last updated July 4, 2018 Views 1 Applies to:

Have you turned your console off and On. Try clicking your download history and then click your thing that you redeemed and click download again. If that dose not work try Contacting Microsoft

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