Redeeming $100 top up issue and some.

I'm having an issue with redeeming three top up cards: $100, 1500p and a 3 month gold membership card.

For the three month gold card the error message and number: 801613FB.

The 1500p card is only giving me an error message stating "an error occurred while completing this operation" message and no error code.

The $100 top up will not work and in place of the error message it states "choose an audio output. Both outputs cannot be off. you need to set at least one"... Lol wa?

I would urgently love some help here as have just got my Xbox one and wouldn't mind jumping in on the fun.

I have had the same results on both the console and on the webpage.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hey there FQRGE have you tried going to the Xboxlive.com and redeeming your codes from there? here's a link on where to go. account.xbox.com/.../RedeemCode

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I also received the error message that FQRGE got when trying to redeem a 12 month gold membership card ... the website is where I get the error message ...

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I had to turn on my 360 to redeem one of my codes last night, the page on xbox.com isn't working and you can't redeem old cards on the Xbox One

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