Redeemed code from $25 card but XBOX Live needs my credit card info.

Hola. I want to purchase add-ons for games I already own (Bubble Bobble Neo and Pac-Man CE DX) and redeemed the $25 card but XBOX Live is asking for a change of payment method. I don't think I need to because I believe I should have money on my account from a $25 and honestly I don't want to give that card information away. Am I not seeing something or do I need to wait for confirmation in my e-mail inbox (which I haven't received in an half-an-hour)?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Do these add-ons make you pay the exact amount on your account? If that's the case, then there's a tax on these purchases, which probably is what's stopping you from purchasing.

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Im having the same problems. Someone help.

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If you are trying to purchase from the website, you will not be able to use any money in your account as the website has not yet been updated to handle the currency conversion. If you try to purchase from your console directly, you will be able to use the money in your account without issue and without adding an additional payment method.

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