Redeem points

do you require a payment option to redeem code to work

 

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Last updated July 4, 2018 Views 4 Applies to:

Typically, no, you don't. However the website has been odd lately, so I'd suggest redeeming the code on your console.

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@HyruleBalverine  i tried redeeming on the console and it said its invalid...and when i try on pc it says the card i redeemed is of 1500 points and asks if i want to confirm or cancel...i click Confirm and i get a message saying ''something went wrong , try again later.''.. i've tried like 15 times since yesterday and keep getting the same result.  :/

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You may need to contact phone support; this could be a result of the transition from points to currency. Use support.xbox.com/contact-us for local contact info or call 1-800-4MY-XBOX if you're in North America.

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