Recently purchased game Cant download

I just came back from shopping and bought 1200 miscrosoft points as soon as i went online i bought warhammer 40,000 kill team and the add on for world of keflings. the world of keflings add on has donwloaded fine then when i was downloading kill team it got to 99% then said cant download so i switched my xbox off and went to download it again but only to find out that it says buy 800 and not download again so i went back to my homepage only to notice that i have only got 80 points were as when i bought kill team i had 880 which means that ive paid for kill team but its saying that i still need to so microsoft have taken my points so that i can download it but for some reason i says i still need to pay >:(  if anyone knows why this is happening plz message me i wil be online all night my gamertag is T0MALL3N

 

 

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Last updated July 4, 2018 Views 2 Applies to: