"Your account is not permitted to download content with this rating"

Hi! Whenever I try to download something with the rating M or RP, I can get to the "confirm download" page but cannot actually download. It tells me that my account is not permitted to download content with this rating. I've gone through the Xbox family settings and my account online safety, and they're both on the most lenient settings (with parental permission). My account is registered as 15 years old, and I have parental permission. Is there something I can do to fix this? Thanks.

 

--B312

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

if it is a demo then nope you must wait till your account turns 18  then promote the account

demos are the onlything other then trailers that is not affected by family settings

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