"Can't retrieve information from Xbox LIVE. Please try again later. Status code: 80190864"

Ok when i try and buy a 1 month gold Xbox LIVE membership this is exactly what it says... "Can't retrieve information from Xbox LIVE. Please try again later. Status code: 80190864" and ive looked everywhere on this website and i cant find that code. someone help please

 

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Last updated July 4, 2018 Views 15 Applies to:

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You should call up phone support as this most likely suggests a billing violation of some kind.

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the only violation i could have is a CANCELD xna account from 2 years ago iwas told to ignore emails as they were automated they still took money i phoned up they said it was still canceld i got money back but they stole abouy 60 quid off me then my credit expired they wanted xna bill updated i phoned up again i was told to ignore it again now i am being punished for not letting microsoft STEA more off my money this is disgusting

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I've already called xbox support for this and they said they would be patching the issue by the end of the month of June. The issue finally cleared up for one account on my xbox but after buying more MSpoints from a code on amazon, the code popped up again on another account where i was trying to redeem the code. At a loss.

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You can also check your account at billing.microsoft.com to make sure all of your information is correct. Sometimes this error comes up if there's just some wrong information or information missing on your account.

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This is happening to me as well ! and i'm doing nothing wrong, please help me out!

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Hey Manup. As mentioned above, please contact phone support regarding this error. Thanks.

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i dont know but i put my bill information then that sign showed up dont know what to do and hot to fix it

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As Smwutches said, go to "billing.microsoft.com". Change your payment details and the problem should be fixed. No need to contact support.

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wat is there number

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What* is their* number?  Have you studied english?

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