quality test results Netflix

I traditionally watch Netflix on my AppleTV Gen 3, the quality is always excellent, It is connected wifi but is near router. When I got my XBox One, I connected it wifi at the same tv as the AppleTV. I had good video on day 1, but low quality on day 2, but also with Amazon Prime video. I moved the XBox One to ethernet and the video got better for a period. Unfortunately the quality is often low.

AppleTV 5800  at 1920x1080  (Went immediately to that, dropped to 3800 shortly and back up)

X1 (first test) 3800 at 1920x1080 (started at 5xx and then climbed)

X1 (second test) 5800 at 1920x1080 (started at 5xx and climbed)

I would guess that Netflix may be treating the client differently - but since I also have problems with Amazon Prime video, I would blame the X1.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

From my understanding, Netflix actually uses Amazon services to host thier infrastructure. This means Amazon Prime video and Netflix Video is often sourced from the same data centers.  Netflix often talks about their infrastructure and "no-ops" process and how they manage their capacity and planning on Amazon, so its a safe bet they're still using amazon even for Xbox one distribution.

-

One problem I had was using OpenDNS on ATT Uverse. My Uverse gateway has a notoriously bad DNSMasq server so i used openDNS on all my devices/workstations but often times OpenDNS didn't have the correct geo-location for my ips and content - especially youtube was terribly slow..     So i switched to using Google DNS 8.8.8.8 + Uverse DNS and i have less problems now getting a closer peer which results in faster downloads/better video performance.

-

I have had a lot of people collect Netflix data on the reddit.com/r/xboxone and for the most part, everyone is getting SuperHD 5800kpbs on the test video so i'd attribute most of the issues just to possible growing pains of Netflix / Amazon's behalf but i also hope Microsoft continues to improve the X1. I really want 3D streaming netflix just started :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.